Do you have questions or is something not clear? Then first view our FAQ-page and perhaps the answer to your question is there. If you can not find the answer, or if you want to give a compliment, let us know.
We ask for as much information as possible for quick processing. Think of your order number and name and address details. We then strive to respond to your e-mail within 1-2 business days.
Attention: if you have purchased ELRO products up to 2017, we will refer you to Smartwares. They are happy to help you and answer all your questions!
Phone number Smartwares: 088-5940500
Of course it is also possible to send a message in writing. Send your message to:
Postbus 9607 - Box E800
1006 GC Amsterdam
Please note this is not a return address! It is not possible to send parcels here. When you send a parcel here, it will be sent back automatically.
Business address (please note, this is not a visiting address!):
CoSa Connects B.V., trading under ELRO Europe
Chamber of Commerce number: 68645767
VAT identification number: NL857533605B01
We are available by telephone on working days between 9 am and 12.00 pm and between 1 pm and 5 pm.
Telephone number: +31(0)76-5977401