Privacy policy ELRO EuropeVersion0.2 Through our webshop, privacy-sensitive data, also known as personal data, is processed. ELRO Europe considers the careful handling of personal data to be of great importance. Personal data is therefore processed and secured by us with care. In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that:
ELRO Europe is responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read this carefully. This privacy statement was last updated on 16-03-2018 at 13:28:08. Use of personal dataWhen using our webshop, we obtain certain data from you. This may include personal data. We only store and use personal data that is provided directly by you, in the context of the service you have requested, or where it is clear at the time of submission that it is provided to us for processing. We use the following data for the purposes stated in this privacy statement:
Processing ordersWhen you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement. Advertising
Contact form and newsletterThrough our webshop, we offer the option to ask questions using a contact form, where you are asked to fill in various details so that we can handle your question. You decide which details you provide. The data you send us will be kept for as long as necessary, depending on the nature of the form or the content of your email, for the complete answering and handling of your request. We offer a newsletter with which we wish to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your email address will only be added to the list of subscribers with your explicit consent. App storeThe app that provides the service was downloaded through a third-party app store. We have no control over which personal data the provider processes or for what purposes. We recommend that you read the relevant privacy statements of the provider concerned. PublicationWhen using our webshop, the following data is published so that it is visible to everyone on the internet:
You choose which information you publish. It is possible that this information may make you identifiable. Upon request, we will anonymise published information. AdvertisementsOur webshop displays advertisements. Disclosure to third partiesWe may share your data with our partners. These partners are involved in the performance of the agreement. Our webshop includes social media buttons. The providers of these services collect your personal data through these buttons. CookiesOur webshop uses cookies. Cookies are also placed by third parties engaged by us. When you visit our webshop for the first time, a notice is shown in which we explain why we use cookies. Your continued use of our webshop is considered by us as consent to this use of cookies. You are free to disable cookies through your browser. Please note that our website may no longer work optimally as a result. We have made agreements with third parties that place cookies about the use of the cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please refer to the privacy statements of these parties. Please note that these may change regularly. Google AnalyticsWe use Google Analytics to keep track of how visitors use our webshop. We have concluded a data processing agreement with Google to make arrangements regarding the handling of our data. Furthermore, we have not allowed Google to use the Analytics information obtained for other Google services, and finally, we have IP addresses anonymised. SecurityWe take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures: Access to personal data is protected with a username and password We take physical measures for access protection of the systems in which personal data is stored We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when you enter personal data We keep logs of all requests for personal data. Retention periodsThe personal data described above is kept for as long as necessary to process your orders, including warranty. After that, we keep the data for a maximum of one more year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer retention, such as the fiscal retention obligation of seven years for payment data. Third-party websitesThis privacy statement does not apply to third-party websites that are connected to our webshop by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites. Changes to this privacy statementWe reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly, so that you are aware of these changes. Accessing and changing your dataFor questions about our privacy policy or questions regarding access to and changes to, or deletion of, your personal data, you can contact us at any time using the details below. You can also send us a request to view, change or delete this data. You can also submit a request to obtain a data export for data that we use with your consent, or state, with reasons, that you want us to restrict the processing of personal data. To prevent misuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can ask us to change the data or have it deleted. Dutch Data Protection AuthorityOf course, we will be happy to help you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority regarding these personal data processing activities. You can contact the Dutch Data Protection Authority for this. Contact detailsWe regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us: ELRO Europe +31765977401 |